Business Scope

 

 

Online Customer Services hour°G
Monday °„ Sunday

Enquiry in 24 hours

Through online customer services to enquiry the situation any time.

Home Assistant

Home Assistant
°@PLAN
Price
No. of Ttmes
Working hr
No.of Worker
Price of one time only
P1
$350
1
3
1
P2
$410
1
4
1
platinum Class (valid for all dates)
P3
$2,000
8
3
1
P4
$2,500
8
4
1
Diamond Class (valid for Mon to Fri)
P5
$1,000
4
3
1
P6
$1,260
4
4
1
Diamond Class (valid for Sat and Sun only)
P7
$1,050
4
3
1
P8
$1,300
4
4
1
Classtc Class (valid for all dates)
P9
$580
2
3
1
P10
$720
2
4
1

Clean range
1. Kitchen cleaning: refrigerator, range hoods, exhaust fans, cooking stove
2. bathroom cleaning: exhaust fans, tub, wash basin, toilet bowl cleaner, floor tiles and wall tiles
3. Room cleaning: wipe dust, corner line, foot line, vacuuming, mopping the floor, furniture, fans, windows, dust filters of air conditioner, air cleaning and other wind-bit
 
Home assistant service: (Please read the Terms and Conditions before applying for services)
1. Customers need to prepare own vacuum cleaner, mop, bucket, cleaning windows utensils and cleaning materials for the our company's staff to use. (Customer must provide appropriate and reasonable cleaning tools or cleaning materials in order to achieve a good cleaning effect.)
2. The service plan is valid from the date of service within 30 days.
3. If customer's service plan is over the period, our company has authority to cancel the remainder of cleaning service time and without issue any notice.
4. If customers choose using the service in HKSAR statutory holidays or public holiday, the company will add an additional fee of HKD$50. (Except Sunday as the date is not a legal holiday or public holiday.)
5. Customers can cancel or change the date and time before one working day. If customers fail to notify the company, it will be charged an additional fee of HK$100.
6. In case of a typhoon 8 signal warning or black rainstorm warning, all the appointments of the service is automatically cancelled. ?Customer shall be re-reserved services.
7. Hotin Services reserves the right to refuse to provide services in the non-registration sites.
8. If the customers require our co-workers arrive to the designated place to shop on behalf of customers, it will be counted in 60 minutes service time.
9. If customers are late more than 15 minutes at the appointed time, we reserve the right to refuse overtime work requirements to customers.
10. If customers miss on the agreed cleaning services date, we will charge the additional fee of HK$100 and the services time will be counted "used".
11. If customer finds any objects inside the unit and cause the damage due to staff negligence, please immediately notify through the presence of employees and co-workers. Our company will make a maximum compensation of HK$100, otherwise our company will not follow up the complaint and pay the compensation.
 
 
 
 
 
 
 
 
 

Office Cleaning Cooperation / Enquiry Hotline: 6507 3616(Mr. Chueng)

Copyright @ 2015 Hotin Services Company Limited / Business Registration No.: 2060213